Frequently Asked Questions

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How to scan for Tracktion 3 plugins

 

  1. Download and install the latest version of Tracktion from www.tracktion.com/downloads
  2. If you were running Tracktion 3 make sure you run the 32-bit version of T4 called “Tracktion (32-bit)”
  3. Open Tracktion and then the “settings” page and then the “Plug-Ins” tab
  4. Click on “scanning and sorting” and then “scan for new or updated VST plug-ins”
  5. You now have to specify the locations Tracktion should look for VST plugins. On windows plugin manufacturers install these to a number of different locations so you will have to check with you plugin manufacturer to see where exactly this is but some common locations are:
    • C:\Program Files\VstPlugins
    • C:\Program Files\Steinberg\VstPlugins
    • C:\Program Files\Common Files\East West\Vstplugins
    • C:\Program Files\Arturia\Analog Factory
    • C:\Documents and Settings\All Users\Application Data\Tracktion 3\VST Plugins (Windows XP)
    • C:\ProgramData\Tracktion 3\VST Plugins (Windows 7)
  6. Once you have added the required locations press the “Scan” button and Tracktion will try to load all potential plugins. Note that it is an extremely bad idea to just set Tracktion to scan your entire C: drive. VST plugins have a .dll extension, the same as many system libraries of which there are thousands on your computer. Restricting the scan to locations you know only contain VST plugins will help you identify problem ones and speed up the scan.
  7. Tracktion should successfully have found all of the plugins in the locations specified and they should appear in the plugin list.
  8. Any plugins that crashed whilst loading will appear in red. This is most likely to be a problem with that plugin so is worth contacting the manufacturer to find out if any other users have reported problems. To rescan these plugin you will have to manually click on them in the list and press delete. During the next plugin scan the files will be re-scanned.
  9. Open an edit and drag the “new filter” icon in the top right onto the filter area of a track and the plugin its should appear sorted by folder location.
 
Some important things to note:
  • Starting with Windows Vista, Microsoft increased their security features. This means that applications can only write to folders from their installed location or the current user’s homespace e.g. “C:\My Documents”. Some plugins require writing of files to operate and so need to be run with administrator privileges. The only way to run plugins with administrator privileges is to run Tracktion with administrator privileges. Note that this is NOT the same as just having an administrator account, you have to manually elevate the privileges. The simplest way to do this for good is to:
    • Right click on the Tracktion icon from the start menu
    • Click “Properties” from the pop-up and then open the “Compatibility” tab
    • Near the bottom click “Run this program as an administrator” then apply
    • Now when you open Tracktion you will get a “User Account Control” pop-up which you can click “Yes” on
    • Tracktion should now be able to open certain plugins that need admin rights, you might have to do a fresh plug-in scan for these plugins to be recognised.
    • Among the known plugins that need admin rights are all IKMultimedia plugins, any plugin made with SynthEdit and Fretted Synth plugins. There are likely to be many more so try this first before reporting problems.
  • Tracktion will only load VST plugins up to version 2.4 and Audio Units on OSX. RTAS, VST3, DXi etc. are not currently supported.
  • You can scan individual plugins by dropping their “.dll” files on the Tracktion plugin scan window. This can help narrow down problem plugins.
  • Tracktion will only load plugins of the same architecture i.e. 32-plugins in “Tracktion (32-bit)” and 64-bit plugins in ”Tracktion (64-bit)”. If you end up with a lot of “appeared to be plugins but failed to load” messages after a scan these are likely to be plugins of the different architecture type. Most plugin manufacturers that supply 64-bit versions also supply 32-bit versions so you might be better off sticking to the 32-bit version for the time being while 64-bit is still being adopted. The only advantage to using the 64-bit version of Tracktion and 64-bit plugins is that they can utilise more than 4GB of memory. This is useful if you have plugins with large sample banks or huge Edits with many plugins but you will need to make sure there are 64-bit versions of the plugins you are using available. You will also need to do a fresh scan for both the 32 and 64 bit versions of Tracktion.
  • Before reporting a problem with a plugin make sure you have the latest version of the plugin from the manufacturer’s website and the latest version of Tracktion. Software companies release updates all the time to it pays to be up to date.
  • If you do still have problems and need to report a problem make sure you include your most recent Tracktion log file as it will tell us important information about your OS type, Tracktion version and problem plugins. Try and be as descriptive as possible when reporting problems. Saying simply “XXX plugin doesn’t work” isn’t particularly helpful. Include information as to how far it gets, does it scan? Does it appear in the plugin list? Will it load on a track? Does it crash Tracktion? The more information and the specific steps required to reproduce the problem the faster we can do so and hopefully come up with a fix.

I just bought a Mackie ProFX mixer and it came bundled with Tracktion, but I am having trouble using it to record and “overdub” music tracks in my home studio. What are the specific steps I need to do?

  • Connect the mixer to your computer using the supplied USB cable and power it on.
  • On OS X machines, the ProFX mixer is ready to use in a “plug and play” fashion, there is no need to install any additional software.
  • On Windows machines, the mixers work best when used with an ASIO driver. Since one is not bundled with the Mackie mixer, it is necessary to use the 3rd party “ASIO4ALL” driver.
  • Click here to download the installer for ASIO4ALL.
  • Once the installer is downloaded, double click the installer file to install the ASIO4ALL application.
  • To use ASIO4ALL, select “ASIO” as the device type, within Tracktion, for your audio hardware. ASIO4ALL will automatically launch into the Windows system tray.
  • Click on the ASIO4ALL icon on the system tray and in the ASIO4ALL window that appears, click on the grey rectangle that appears to the left of the “USB Audio CODEC” entry
  • In Tracktion’s settings/Audio i/o tab, select “ASIO” for the audio device type, and “ASIO4ALLv2” for the device
  • While recording in Tracktion with the ProFX mixer, follow these specific steps:
    • Within Tracktion, select “USB Audio CODEC 1” to record from channel 1 of the Mackie mixer (left side) or “USB Audio CODEC 2” (right side). Click the “R” button on the track to arm the track for recording
    • Make sure that Tracktion’s “e-to-e” button is NOT activated.
    • On the ProFX mixer, leave the “USB Thru” button in the up position
    • Adjust the mixer’s “USB input level” knob to the middle position (unity gain)
    • Adjust the mixer’s phones level knob to a comfortable listening level
    • Adjust the channel volume slider of the armed Tracktion track all the way down. This step is very important, as it is necessary to prevent an audio feedback loop.
      • Note that using the Tracktion channel’s “mute” button will not achieve the proper result; the Tracktion channel’s volume slider must be lowered.
    • On the mixer channel that your audio source is connected to:
      • Set your level with the “gain” knob
      • Raise the channel fader to a position that allows for a proper signal level to Tracktion’s channel input meter.
      • Take care that you have a healthy signal level on Tracktion’s input meter, but not so loud that it ever reaches the “0 dB” mark on the meter, which indicates a signal overload.
    • Press the record button on the Tracktion transport and record your track. You will hear the audio of your microphone or instrument through the mixer’s signal path, with no latency
    • When you are finished recording the first track:
      • Unarm the track
      • Raise its volume level in Tracktion to an appropriate level.

This will allow you to hear this recorded track in your headphones, through the ProFX mixer, while you record your next track. This process is called “overdubbing”.

  • To record the next track in Tracktion:
    • Select an appropriate input on the next channel
    • Arm the channel
    • Lower its channel volume all the way down.
    • Press record. You will hear the audio from the new track you are recording (through the ProFX mixer) while simultaneously hearing the previously recorded track, playing back from Tracktion and into the mixer.
    • Repeat the above process with more recorded tracks as desired

I am having some trouble and have a question. Where can I get further assistance?

There are assorted ways to get support for a specific issue with Tracktion, both located on our support page:

  • The best way to get help at first is to read through our FAQ (Frequently Asked Questions) page, located here. Then again, you are already reading that page right now, so I guess you already found them!
  • If the FAQ content does not answer your questions, the next best place to look is the Tracktion user forum where you can interact with support staff and other users to get help.
  • Finally, if you are still stuck, feel free to write us with your questions at     We will do our best to get back to you in as timely a manner as possible.

I would like to learn more about using the program. What resources do you offer?

We have created some very helpful videos, covering different aspects of the Tracktion workflow and its unique advantages.

In addition to the videos, we offer a comprehensive quick start guide as well as a comprehensive user’s manual in .pdf form.

When using Tracktion to record with my audio interface or mixer, I am hearing a delay between when I play or sing, and I hear the audio in Tracktion. What am I doing wrong?

Recording on a computer can sometimes result in a phenomenon called “latency” where there is a delay between the incoming audio, and the audio you hear back from Tracktion. This delay can be minimized in many different ways

  • If provided for by your audio hardware, use the “direct monitoring” feature of your audio hardware. This allows you to monitor the signal you are currently recording, before it takes a “round trip” through the Tracktion recording software. Consult the user’s manual for your audio hardware, to determine if it offers direct monitoring and how to utilize it.
  • If you do choose to monitor through the recording software, set the “buffer size” of your audio hardware to a lower setting such as 64 , 128, or 256 samples. In Tracktion, this can be done by clicking on settings/Audio i/o. Click on the “audio buffer size” menu to select among the different buffer sizes that are available in your particular piece of audio hardware
  • In some instances, the audio hardware will require you to adjust the buffer size in the hardware’s own control panel. To do so, click on “show this device’s control panel”
  • Some audio hardware will have different “device types” that can be used, with some offering better latency performance than others. In Tracktion’s Audio i/o menu, click on “audio device type” to see which device types are offered by your sound hardware. For best results, always select “ASIO” when available, as the ASIOP device type offers the best latency performance  
  • If your selected audio device does not offer ASIO as a device type, make sure you have installed the accompanying Windows ASIO software driver, if your audio hardware was supplied with one
  • If your audio hardware did not come with an ASIO software driver, another option is to install a piece of freeware called “ASIO4ALL”, Click here to download the installer for ASIO4ALL, and then once the installer is downloaded, double click the installer file to install the ASIO4ALL application.
  • To use ASIO4ALL, select “ASIO” as the device type, within Tracktion, for your audio hardware. ASIO4ALL will automatically launch, and if compatible with your specific audio hardware, you will now see “ASIO4ALLv2” as an option in the “devices” menu. This allows you to use your audio hardware with the lower latency provided by the ASIO device type.

I own a license for an older version of Tracktion from back in the day? Can I upgrade to version 4?

Yes, to upgrade to version 4, go to the “My Account” page located here and click on the “Upgrade My Old License” option.

Does Tracktion come bundled with any 3rd party Audio hardware?

Yes, a full license of Tracktion 4 comes bundled with audio hardware from the following companies:

Mackie

ProFX Series Mixers

 

Behringer

BEHRINGER X32 Series

BEHRINGER XENYX USB Series

BEHRINGER UFX Series

BEHRINGER XENYX QX Series

BEHRINGER Q USB Series

BEHRINGER NOX Series

BEHRINGER DX Series

BEHRINGER U Series Interfaces

BEHRINGER FCA Series

BEHRINGER U-PHORIA Series

BEHRINGER PODCASTUDIO Series

BEHRINGER C-1U Microphone

Can I use my licensed copy of Tracktion on multiple machines?

Yes, your purchase entitles you to licenses for three separate machines. This is particularly useful when you want to work at home on a desktop machine, and then keep working on a project on the road, using a laptop machine.

Also, unlike many other competing DAWs, we do not force you to choose and commit to a “Wi8ndows version” or “Mac version” when you buy your license, locking you into a single platform. Your license is for the cross-platform Tracktion application itself, and each authorized install can be used on either OS X or Windows machines. 

Does my authorization license for Tracktion require an Ilok or any other type of hardware copy protection?

No. Tracktion’s authorization uses the hardware ID of the computer you install it on, and does not require an Ilok. This means you can use Tracktion on the go without worrying about breaking or losing an Ilok, and you don’t tie up any precious USB ports with dongles.  

How do I use the “Elastic Audio Player” that is currently offered as a 3rd party download?

To install the elastic audio player, follow these steps:

  • On the downloads page, click on the 5th tab, labeled “3rd party”
  • You will see the currently offered 3rd party offering “Elastik 2 Free Soundbank”
  • Click on the file to download it, the file contains both the Windows and OS X versions of the content.

OS X Users:

  • Double click on the downloaded folder named “Elastik_2_free-soundbank”.
  • In the window that appears, navigate to “Elastik 2 Installer”, then “MAC”
  • In the folder labeled “MAC”, double click on the file labeled “elastic_2_installer_209.dmg”
  • A folder will appear containing a file labeled “Elastik 2 Installer.mpkg.” Double click this file to launch the installer
  • Follow the onscreen instructions to install Elastik 2 Free on your Mac.

Windows Users:

  • Double click the downloaded .zip file labeled “Elastik_2_free_soundbank”
  • In the window that appears, drag the folder labeled “Elastik_2_free_soundbank” to the Windows desktop. This will unpack the downloaded .zip file
  • Double click the desktop’s “Elastik_2_free_soundbank” folder. In the window that appears, navigate to Elastik 2 Installer/WIN
  • In the WIN folder, double click on the file labeled “Elastik_2_Installer_209” and follow the onscreen instructions to install the software

 

To use Elastik Audio within Tracktion:

  • Upon launching Tracktion, go to the “settings” tab at the top of the screen, then click on the “Plug-Ins” tab in the vertical tabs list.
  • Click on “Scanning and Sorting” and in the resulting menu, select “Scan for new or Updated Plug-Ins”
  • Tracktion will find the newly installed Elastik Free plug-in, and will now have it available to insert as a filter (plug-in) on any desired Track.
  • For more info about using filters, we invite you to view the helpful how-to video Tracktion, located here. The specific video to view is “Part 3-Plug-Ins”

Is there any 3rd party content bundled with Tracktion?

  • Yes, we are adding 3rd party content all the time. To see the current offerings, click the downloads page, then click on the 5th tab, labeled “3rd party”

Are there any demo songs I can try out in Tracktion?

Yes, we currently offer assorted demo songs that you can load into Tracktion and try out. Follow these steps on both OS X and Windows:

  • On the downloads page, click on the third tab, labeled “Tracktion Demo Songs”
  • Click on the demo song you wish to download. The downloaded file is a “Tracktion Archive” and will end with a file extension of “.trkarch”
  • Launch Tracktion
  • Drag the demo file to any location of the Tracktion window. This will unpack the archive
  • Tracktion will ask you to select a location to create a folder and unpack the archive file. Select a location, create a new folder if desired and click “OK”
  • Tracktion’s projects tab will now contain the demo under the “active projects” list.
  • In the box on the right-hand side of the screen, underneath the “Edits” folder, double-click on the name of the demo file. It will load into Tracktion and switch to the edit screen where you can play back the demo.
  • Press the play button in the lower right hand corner to begin playback of the demo. 

The demo of Tracktion has rocked my world and I am ready to buy! How do I do so?

You can purchase a license on our website here. Follow the onscreen instructions to create the appropriate type of user account, and then you will be guided through steps to purchase a new or upgrade license.

How do I Install Tracktion on OS X?

  • Double click on the Tracktion installer that you have downloaded
  • A new window will open on your Mac desktop, showing a “Tracktion” icon
  • Drag this item into your Applications folder, to install the app to your Mac

To launch Tracktion, navigate to your applications folder, and then double click on the “Tracktion” icon.
Tracktion will then launch and is ready to use in demo mode.

How do I Install Tracktion on Windows?

  • Double click on the Windows Tracktion installer that you have downloaded
  • A dialog box will appear for the installer. Click the “install” button
  • When the installer has completed, click the “close” button

To launch Tracktion, click on the “start” menu, navigate to the “Tracktion 4” folder, and then click on the “Tracktion” icon inside the folder.

Tracktion will then launch and is ready to use in demo mode

Where do I download the demo?

In order to download the demo, you must first create a free account at our website. Go to http://www.tracktion.com/account and click on the “I am brand new” option on the right hand side. The website will guide you through the steps of creating a new account and logging in.

Once you are logged into your account, you can click here to download the Mac or PC version of Tracktion

Click on the Mac or PC version, to download an installer of the latest version.

I would like to try out Tracktion before I purchase it. Do you offer a demo?

We do indeed. You are free to download the demo version of Tracktion, try it out, and fall in love.

Unlike most audio program demos that “time out” after 30 days, ours last indefinitely, with the only demo restriction being a small burst of “white noise” overlaid on your song’s audio every few seconds. This approach lets you take as long as you need to evaluate Tracktion. 

What are the system requirements for Tracktion 4?

  • Mac
    • Mac OSX 10.8
    • Mac OSX 10.7.5
    • Intel Core 2 Duo 2 GHz Processor
    • 5400 RPM Hard Drive (7200RPM recommended)
    • 2 GB RAM (4GB Recommended)
  • Windows
    • Windows 8
    • Windows 7 Service Pack 1 Home Premium, Professional or Ultimate
    • Intel Core 2 Duo 2 GHz Processor
    • 5400 RPM Hard Drive (7200RPM recommended)
    • 2 GB RAM (4GB Recommended)

What audio interface can I use?

Any audio interface that supports the following:

  • Mac: Core Audio
  • Windows: ASIO 2, WASAPI

How can I purchase a license?

Click the download Tracktion demo link – you will be prompted to create a user account. Once this is done, and you have downloaded Tracktion, log into your user account oat www.tracktion.com/login and you will see a license available to purchase. Next time you launch Tracktion, you can enter the license in the unlock screen that will appear when Tracktion boots. Simple!

Can I use T4 with Windows XP?

We are actively testing T4 with Win XP – we understand that musicians don’t like to upgrade their PC’s very often! Sensible folk.

How do I install and configure ReWire?

Enabling ReWire

All that is required to enable ReWire is to go to the “Plugins” page or the “Settings” tab and make sure the “Enable ReWire” button is turned on. You will have to restart Tracktion in order to proceed. If you have problems with any of the subsequent steps try disabling ReWire using this setting and then re-enabling it.

Installing ReWire

In Tracktion 5 and later the ReWire shared libraries are automatically installed if required when you turn on the “Enable ReWire” setting from the Plugins page on the Settings tab. To verify this you can check that the ReWire.bundle (OSX) and ReWire.dll (Windows) files exist in the locations listed in the Tracktion 4 section below. On Windows you will have to be running Tracktion as an administrator to be able to install these.

Using ReWire

Once you have installed ReWire, open an Edit and create a new “ReWire Device” plugin on a track. This is available from the “Tracktion Plugins” list.

Click on the plugin to select it in the properties are and you should see a list of ReWire devices when you click on the “Choose Devices” list.

Select your desired device and the properties should change to reflect the device. From here you can select your input and output options for audio and MIDI to the slave application. You can also launch the slave application using the “Launch Editor” button. Note that some applications require launching using this method rather than the standard application icon.

Problems With ReWire

ReWire comes in two parts, the ReWire shared library which is installed by Tracktion and any number of slave application plugins. If you look in the directories below you should see a number of these shared plugins which are required for Tracktion to load other applications as ReWire slaves. If these don’t exist and your desired application does not appear in the ReWire devices list box in Tracktion please refer to your slave application’s help material.

The other common problem with ReWire is using incompatible architectures. If you are running the 32-bit version of Tracktion, you will need to have installed the 32-bit version of your slave application and vice versa.

Tracktion 4

In Tracktion 4 the ReWire files must be installed manually. You can download these from www.tracktion.com/downloads under the “3rd Party” section. Once downloaded copy the files to the locations below:

Windows 32-bit: C:\Program Files (x86)\Common Files\Propellerhead Software\ReWire\ReWire.dll
Windows 64-bit: C:\Program Files\Common Files\Propellerhead Software\ReWire\ReWire.dll

OSX: “~/Library/Application Support/Propellerhead Software/ReWire/ReWire.bundle” AND
“/Library/Application Support/Propellerhead Software/ReWire/ReWire.bundle”